The team was extremely responsive and thorough in answering all my questions regarding design and customization. They also made sure to ship my order faster than their usual time in order to fulfill my tight deadline. I really appreciate the excellent customer service. The neon sign is beautiful and we are thrilled with it. If I had another neon project I would definitely come back to Crazy Neon.
What a delightful experience to work with a company that is responsive in every way! There was no waiting days for replies and once we settled on a final design it was manufactured and shipped promptly. And, we could not be happier with the result!
I ordered for my seven year old granddaughter, Hailey as she was moving into her own bedroom. I was amazed at how it turned out. Her dad mounted in to a barn board back drop and it looks wonderful. I was initially worried it may have been too large but was perfect. It arrived quicker than we anticipated!! And in perfect condition !!! Hailey is over the moon with it!
Great customer service, accurate order, perfect communication, fast shipping. Exceeded my expectations beyond reasonable. Left me baffled at the smooth transaction & experience i encountered. Never seen anything like these guys, I wish they could run the world. Would you believe they respond DIRECTLY back to each individual customer with complete sentences in the most professional manner I’ve seen my whole life . My sign came perfec, looks better than the actual logo, it works & it’s been 4 months and it STILL works like day 1
In a world of auto response, the CRAZY NEON team takes the time to respond to the customer as an individual. My sign quality is excellent. Very bright and vibrant. My sign lights up my shop. When I needed a slight variation, it was no problem. It was promptly delivered at a great price. When I had a question about my sign’s display several months after purchase, my concern was again promptly addressed by a caring human to my satisfaction. This means a lot to me. Quality AND service are rare these days. As we enter the AI world, human interaction is even more valuable to some of us. Thank you for being incredible humans operating an honest quality based business! As a further testament to personalized service and one-on-one commitment to customers, when I mistakenly said the wrong name in my original review, I received a call from another kind human, letting me know typo and confirming if it was what I meant to say (no!). One more example of how this company is not like others. Their attention to customer service and personal care is EXCEPTIONAL. Thanks CRAZY NEON!!!! Keep doing what you do.
In a world of auto response, Neon Now takes the time to respond to the customer as an individual. My sign quality is excellent. When I needed a slight variation, it was no problem. It was promptly delivered at a great price. When I had a question about my sign’s display several months after purchase, my concern was again promptly addressed by a caring human. This means a lot to me. Quality AND service are rare these days. Thank you for being incredible humans operating an honest quality based business!
I found out about Crazy Neon through a friend and BOY was I glad I did!...They were SO helpful to start the productivity of the sign and there "artistic" department was OUTSTANDING!...They came up with a FANTASTIC sign and were EXTREMELY helpful in all aspects of getting the sign into production!....David answered all of my questions..efficiently and expertly!...They are a extraordinary company with honest values and impressive integrity!...You can't find companies these days that can do that!....I will be getting all of my future signs/advertising products from them!..I can't recommend them ENOUGH!...OUT of this WORLD company and people!...THANK YOU SO MUCH CRAZY NEON!
The team helped create a custom design for my wife’s business as a birthday present. They were super easy to work with and the end result was awesome. My wife loves it! When it arrived one of the leads was a little loose causing it to flicker. I let customer service know and they instantly sent a new one and we couldn’t be happier. Will definitely use again!
It took a lot of back and forth and reworking on the part of CrazyNeon. They stuck with me and delivered this AMAZING sign for my studio! Even the electricians were pretty thrilled with it and my landlord and my students. I'd been so looking forward to getting this sign and also trying not to get my hopes up. It is every bit as cool as I"d hoped though. And then some. See for yourself . . .
Thank you, Kim. We genuinely appreciate the fantastic collaboration and are grateful for the opportunity to meet your expectations. We eagerly anticipate future projects and maintaining our strong partnership.
Right from the start it’s was so easy to bring my idea to light. Customer service was excellent and ordering was easy. When arrived in no time the package was very good and protected. Then when I opened and saw the product let me tell you our eyes lit up and our jaws dropped. Was exactly what we were hoping for and more. Will definitely be ordering again for our other business.
Thank you, Dan, for your kind words of appreciation. We are pleased to hear that you are satisfied with the product and its performance. We value your business and would love to work with you again in the future.
Was so impressed with the speed of the process, shipping, and quality. Will absolutely order again!
Thanks Michael Koss for your appreciation. Look forward to working with you again.
Great customer service! I was very impressed with how quick the company fixed my issue! Will order again very soon! Highly recommend.
Thanks Derek for the appreciation and hope to work for you in future again.
The sign we ordered exceeded our expectations! Customer service was prompt and the order arrived ahead of expected. Will definitely order from you guys again when needed!
Jenna, we appreciate your support and eagerly anticipate the opportunity to collaborate with you in the near future. Thanks
Could not be more pleased with the end result, and the entire process will order again highly recommend this company for fast service and quality product
Patrick, we value your support and eagerly anticipate the opportunity to collaborate with you once more.
Customer service is top notch! The sign was beautiful and affordable! Our order arrived extremely quickly!
Thanks Forrest for the appreciation and hope to work for you in future again.
Thanks Kyle for your appreciation.
I got exactly what I wanted! It turned out so cute and was packaged very well so it got here safe and so fast! I can’t wait to get it hung up!
The whole process with crazy neon was very effortless. I uploaded a picture of my business logo and they had a mock-up design faster than I had expected. They worked with me on sizing and once confirmed, the rest was so lightning fast. They finished the light and it shipped to me in under two weeks. The DHL shipping they have in place gave me some comfort as well. Overall I am so satisfied with my new light! I only have an out of box picture, but when I get my new storefront put together I will put an updated review!
My astronaut lives in my window and I get so many neighbors commenting on what a cool and unique “piece of art” it is. Thanks Crazy Neon!