Metal Name and Address Signs
Description
Make your home stand out with CRAZY NEON®’s Metal Name and Address Signs. Perfect for enhancing your home’s curb appeal, these personalized signs are designed to leave a lasting impression on your visitors. Constructed from premium metal materials, these signs are contemporary, ensuring that your home looks elegant. This personalized sign is a functional addition to your home—a statement of your unique identity. These signs will elevate your home's exterior, whether you prefer a sleek, modern look or something more traditional.
What Makes Our Metal Signs Unique:
• Meaningful Gift: Custom-made name signs add a homey touch and make unique gifts for those who have everything.
• Perfect Home Décor: Adds rustic charm to any room with various sizes and colors to fit any space beautifully.
• Easy to Hang: Pre-drilled holes and included screws make indoor or outdoor installation a breeze.
• Quality Materials: Made of high-quality steel, laser-cut for precision, with a durable, waterproof powder coat finish.
With customizable options for both name and address, you can choose from a variety of fonts, finishes, and sizes to match your style. Installation is a breeze, and its sturdy construction means it can withstand even the harshest outdoor conditions. If you're looking to upgrade your home or give a thoughtful gift to new homeowners, rest assured that this metal sign from CRAZY NEON® is guaranteed to leave a lasting impression.
Warranty
At CRAZY NEON®, we take pride in the quality of our metal signs and stand behind their durability and craftsmanship. We offer a 6-month warranty on all metal signs, effective from the date of delivery. During this warranty period, we will repair or replace any product found to have defects due to faulty materials or workmanship, free of charge.
Exclusions from Metal Signs Warranty:
- Damage caused by improper installation, handling, or care.
- Normal wear and tear from usage.
- Modifications or alterations to the product (such as customer-made changes such as drilling holes, adding fixtures, or other modifications) will void the warranty.
- Acts of nature or external factors beyond our control, such as extreme weather conditions.
These situations are not covered under our warranty policy.
Additional Notes:
- Variations: Due to the handcrafted nature of our metal signs, slight variations in texture or size may occur.
- Marginal discolorations: Prolonged exposure to sunlight/UV rays or other environmental factors can cause slight fading or discoloration. These are not considered defects.
The buyer acknowledges these potential variations and accepts them as inherent characteristics of our custom-made metal signs.
Warranty Claim Process:
To make a warranty claim, please contact our customer service team at hello@crazyneon.com with your order number and a detailed description of the issue. We may ask for additional information or photos to help in assessing the problem.If the product is determined to be covered under warranty, we will either provide online support to help you repair it or replace the product as quickly as possible.Please note: Our warranty policy is subject to change without prior notice. If you have any questions, feel free to reach out to our customer service team.
Refund & Cancellation
Order Cancellations:
All our products, including readily available designs, are made-to-order, and as such, we are unable to provide refunds once the production process has begun. However, customers have the option to cancel their purchase within four hours of placing the order. After this four-hour window, the order is considered final, and no cancellation or refund will be provided.
To be eligible for cancellation and a refund, please send an email to hello@crazyneon.com with the subject line "Cancel Order <Order Number>" within four hours of placing your order.
Please note that it may take up to 8-10 business days for the refund to be processed and reflected in your account.
Replacement/Refunds:
At CRAZY NEON®, we assure our customers that the metal signs we offer are free from manufacturing defects. However, in the rare case of such an issue, we provide hassle-free assistance. Please note that we offer replacements for products that are damaged during transit and will make every effort to resolve the issue after careful inspection of the delivered products. The final resolution will be decided on a case-by-case basis depending on the source of the fault and is at the sole discretion of CRAZY NEON®.
To initiate a replacement request, contact us at hello@crazyneon.com.
Please make sure you follow the steps mentioned below:
Upon receiving your order, please inspect the item for any defects, damages, or incorrect items. Contact us immediately if any issues are identified. We require you to record a video and take pictures while unboxing the product as proof to expedite claims. Replacements are only provided if the proofs are validated by our team.
Please note that we do not offer refunds for manufacturing defects, damaged, or lost products. We guarantee impartial assistance and customer support and may offer a brand-new replacement to ensure complete customer satisfaction.
By agreeing to our policy, you acknowledge that CRAZY NEON® (Webcom Ventures LLC) has sole discretion in determining whether a product's failure or breakage is due to a manufacturing defect. You also agree to provide full and accurate information regarding the circumstances of the failure or breakage, including details of product use and conditions, as well as any other relevant information that can help us make an informed determination of the cause.
Damaged During Transit:
We recommend opening your parcel upon delivery and request that you take an unboxing video for future claims. In the unlikely event that your metal sign has been damaged in transit, we will ensure a resolution is provided. If the package received is damaged, punctured, or bent from any side or corner, it is advisable to take clear pictures before opening the box. Any damage, missing, stolen, or lost product must be reported within 7 days of delivery to be eligible for a free replacement.
Note: The delivery date is the courier delivery date, which can be found by following the prompts in your tracking email.
If you believe your item has been damaged in transit and you are within the 7-day claim period, please send an email to hello@crazyneon.com with all of the following:
- A clear photo of the damage to the metal sign.
- An unboxing video.
- Clear photos of the box and any damage to the outer box (from multiple directions, including all sides).
- A clear photo of the shipping label on the box.
Failure to comply with these requirements and the timeframe will void CRAZY NEON®'s obligations.
In case the metal sign is declared faulty, lost, or damaged during shipping, CRAZY NEON® will offer a replacement at no cost. Any requests for a different product/design or a change in the shipping address may incur extra charges based on the customer's requirements.
Shipping
At CRAZY NEON®, we ship our products to customers located in the United States and Canada. Please note that applicable taxes will be charged accordingly. More than 98% of our orders are delivered within 6-9 days from the date of order.
Please Note: If you need your product by a specific date falling within 12 days of ordering, we highly recommend letting us know the date by mentioning it in the comments section of online design tool while ordering or contact our support team to inform the same.
Delivery Timeline:
Express Shipping - The product will be delivered within 6-9 business days from the date of the order. Orders are manufactured and dispatched within 1-2 business days for priority orders and 3-6 business days for standard orders, with a subsequent transit duration of approximately 3-6 business days (Based on the size of your sign).
Once you have reached the custom design tool, you will be able to indicate your preferences by selecting from the available options, and the applicable charges will be calculated accordingly.
Please Note: We may charge additional shipping fee below a certain order value or in case of any unique requirement.
Delayed Delivery Clause:
It is important to note, Once the shipment process is initiated and the package is picked up as per the given time limit, any subsequent delay within the process of shipping is beyond our control. In the occurrence of any such event, we can not adhere to the given timeline, but a Customer support expert will be appointed to provide thorough and undivided assistance for the same.
In the scenario wherein our company fulfills its commitment to manufacture and dispatch the product within the prescribed time frame, but delivery takes place after the selected time frame due to unforeseen reasons, our liability is restricted to the refund of shipping charges exclusively.
Exceptions:
If the size of the product is more than 45 inches then there could be some increase in transit time by the shipping company.
If your custom neon sign comprises over 30 characters, the production time will extend by an additional 2-3 days, consequently affecting the delivery timeline.
The above-mentioned timelines do not apply to bulk orders (More than 2 pieces), since additional production time is required in such cases.
There might be a slight delay during the holiday season, or any contingent event or unforeseen climatic disruptions, Transit time increases by the shipping company.
If your order is misplaced or lost or stolen, kindly do not depend on the above-stated timeline as further time is required, to trace, locate and deliver the sign at the desired location.
Can I modify the shipping address after the order is placed?
Until the LED neon signs are shipped, you can request a change in the shipping address. Hence, it is advisable to check and closely examine the details of your order before requesting any alteration, this may cause complications in the quick and safe delivery of the product. In addition, depending on the new shipping address, you may also incur extra shipping fees.
Once the shipping label is generated and your order has been picked up, our accountability to modify any such information will be restricted. If a customer deliberately requests a change (a delayed date for delivery or a change in a given location) after the shipment of the product, CRAZY NEON® bears no responsibility for any consequences that may occur.
Damaged during Transit
We recommend opening your parcel upon delivery and request you take an unboxing video for damage claims. In the improbable event that your sign has been damaged in transit, we will ensure that a resolution is provided.
Damage must be reported within 7 days of delivery* of your Neon sign to be eligible for a replacement. Damage or faults reported after this time period will follow our general returns and refunds policy.
*Note: The delivery date is the courier delivery date which can be found by following the prompts in your tracking email.
If you believe your item has been damaged in transit and you are within the 7-day claim period please send an email to hello@crazyneon.com with all of the following:
A clear photo of the damage to the sign,
An unboxing video
Clear photos of the box & any damage to the outer box (From multiple directions including all the sides),
and a clear photo of the shipping label on the box.
Failure to comply with this request and timeframe will void the Seller's obligations.
Missing or Damaged Items Complaints
To ensure a smoother and faster resolution of any missing or damaged item complaints, we require an unboxing video and pictures of the package received. These videos and pictures should clearly show the condition of the package as it is being opened, as well as a detailed view of the items received. If the package received is damaged, punctured, or bent from any side or corner it is advisable to take clear pictures/videos before opening the box.
This step is crucial to protect both your interests as well as ours. It also helps us address these concerns with our shipping and insurance partners. In case of missing items, damaged products, or any discrepancies with your order, these photos and videos will serve as essential proof for any claims.
Lost, Stolen & Missing Signs/Package
CRAZY NEON® takes all mandatory measures for secured delivery to our customers. Our delivery partner requires a signature on delivery. Please be aware that if you choose to opt out of the signature on the delivery requirement, CRAZY NEON® will take no responsibility for lost, missing, or stolen parcels that have been marked as ‘delivered’ by the shipping service. Hence it is recommended to closely follow the procedure of delivery and provide a valid signature.
If the order is lost while in transit, we will provide a free replacement for the same. In case the package is declared to be missing or damaged CRAZY NEON® offers replacement at absolutely no cost. Any requests for a modified design or a change in the shipping address may incur extra charges based on the requirements of the customer.
Reshipment Clause for Unreceived Packages:
In the event that a customer is unavailable to accept the delivery of their order after two to three delivery attempts by our logistics partner, CRAZY NEON® reserves the right to arrange for the package to be returned to our warehouse facility.
In such circumstances, the customer will be responsible for the reshipment charges incurred. This ensures the efficient management of our logistics operations and prevents unnecessary delays in processing and delivering orders to our customers.
We understand that unforeseen circumstances may arise, leading to difficulties in receiving deliveries. Therefore, we encourage customers to closely monitor the tracking information provided and coordinate with our logistics partner to ensure successful delivery on the initial attempt. You can also leave a note with any specific delivery instructions when placing your order.
By implementing this clause, we aim to maintain the integrity of our shipping process while providing a transparent and fair policy for all parties involved.
In case of any queries or require further assistance regarding your delivery, please do not hesitate to contact our dedicated customer support team at hello@crazyneon.com or call us at (302) 600-1080.
FAQs
Frequently Asked QuestionsWhat materials are used in Metal Wall Art Signs?
What are the benefits of using Metal wall art?
How do I install Metal wall art?
How do I clean my Metal Sign?
Are the signs weatherproof?
- 28000+ Happy Customers
- 28000+ Happy Customers
- 28000+ Happy Customers
- 28000+ Happy Customers
- 28000+ Happy Customers
- Why Choose Us?
- Why Choose Us?
- Why Choose Us?
- Why Choose Us?
- Why Choose Us?
Made from high-quality metal, its durabile. The signs are sturdy, visually appealing, providing a long-lasting and vibrant display.
These signs are designed to withstand harsh weather conditions, maintaining their finish and strength in any climate.
Personalize each sign with names, text making it perfect for both home decor and business branding.
Made from premium-quality metals like aluminum or steel, ensuring longevity and durability for both indoor and outdoor environments.
Choose from matte, glossy, or rustic finishes to complement any décor, from modern homes to industrial settings.
Each sign comes with an installation kit and guide, making the setup process hassle-free.
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